Delivery of digital files:

All digital products are virtual, no actual product will be sent to you. Once payment is completed and the order created, you will receive and email containing the links to download your digital file(s). If you don't receive the email within 15 minutes of purchase, please check your spam folder as they sometimes filter there. Be sure to add whimsystamps@gmail.com to your safe senders list.

Digital files are stored on our servers as ZIP folders. You will need to download to a computer or have the ability to open ZIP folders on your mobile device. Once you download your digital file(s), you will need to extract the files but double clicking the folder on a Mac or right click, select extract all on Windows. Once extracted you will have a fully functional file with JPG and PNG versions of the product.

You can use photo edit software or a program similar to Photoshop or even just a WORD document to open, resize, flip, rotate, etc and then print your digital image for use.

For more information about digital stamping, please visit our digital information page HERE.

Whimsy Stamps Returns Policy for Digital Products:

Digital product purchases are non-refundable. Once you place your order, we cannot cancel the order as the file links are automatically emailed out to you, giving access to the product.

If you have trouble with your digital file, please reach out by email to whimsystamps@gmail.com

Digital Stamping Information:

Are you new to digital stamps and digital stamping? We have a new series on our YouTube channel featuring some tips and tricks to get you started and feeling confident in using digital products.

We also have a tips page on our blog that has some helpful information as well. And you can download our digital freebies to try before you buy to be sure digital stamps work for you.

What do I do if I can't open the file?

Be sure you are on a computer when you download the file(s) as you will need to extract the folder from the ZIP file download. Once extracted you will be able to fully use the image file(s) inside without issue. If you are trying to download and open with a mobile device, such as an iPad, you will need a program that supports ZIP files. Once on files have been extracted you will be able to use them on any mobile devices.

How do I print digital images?

You will need to use a photo edit program or a WORD document to open the image, then size for your project or edit by flipping or rotating, once ready you can print as a normal document.

If you want to merge images or get more creative with digital files you will most likely need a more advanced program such as Photoshop. There are also some free programs online that will allow for more creativity with your digital files.

Digital Stamps Terms of Use:

Terms of use for digital downloads offered through Whimsy Stamps. For questions or concerns, please contact whimsystamps@gmail.com

You May:

Use all Whimsy Stamps designs for personal use. All creations must be hand-crafted.

Use designs to create hand-crafted items for resale. All items must be hand-crafted. No photocopying or mechanical reproduction of designs is allowed.

Alter images to fit your needs. For example: resizing for printing or adding color to images.

Give credit to Whimsy Stamps and our artists whenever possible. Your efforts are appreciated, but not required.

You May NOT:

Claim any Whimsy Stamps designs, products, or graphics as your own.

Sell or distribute our images. This also includes emailing/transferring to a third party.

Use our designs in kits or to make rubber/clear stamps without prior written consent. IF you are unsure about allowable usage, please contact us!

We do not license ANY of our products for commercial use.

You may NOT, under any circumstances, share digital
files/downloads with anyone, at any time. Your purchase of any Whimsy Stamps digital product is only a license for you, as the purchaser, to
use this design in your personal crafting. Please respect the rights of our artists and never share digital products/files.